Frequently Asked Questions
The Access & Visitation Hotline and POLL LiveChat are closed during the following dates in observance of the holiday season:
We look forward to assisting you with your parenting time needs upon our return.
Visitation for Non Conservator Parents
There is no set rule regarding a non-conservator parent’s access and visitation rights. A non-conservator is a non-parent (friend or relative) whom the court has appointed conservator of a child. Check with your attorney, if you have one, for more information. If you do not have an attorney, click here to get help finding an attorney, or call the Access and Visitation hotline toll free at 1 (866) 292-4636, Monday through Friday between 1 p.m. and 7 p.m., to have an attorney review the order with you over the phone.
I am a non-conservator parent. Can I still be required to pay child support? Yes. The Texas Family Code states that a court can order a parent not appointed as a managing or a possessory conservator to perform “other parental duties,” including paying child support.
Unless the court has specifically limited your right to these records, you can access them without regard to whether the order gives you the right. This is also true of dental records, psychological records, and educational records.
Take a copy of the court order with you when you try to access records.